Privacy Policy

1.1 Information you provide directly

When you interact with E-Core's website, platform, or sales team, we may collect: your name, job title, and organisation; your email address and telephone number; your website URL; the content of messages or enquiries you send us; and account credentials for users of our platform.

1.2 Information collected automatically

When you visit our website, we automatically collect certain technical information, including: your IP address and approximate geographic location; browser type, version, and language settings; the pages you visit and the duration of your visit; referring URLs; and device type and operating system.

1.3 Information from third parties

We may receive information about you from our partners, payment processors, identity verification providers, or from publicly available sources, where this is consistent with applicable data protection law.

We use the information we collect for the following purposes: • To provide, operate, and improve the E-Core platform and related services • To respond to your enquiries and communicate with you about your account or contract • To process transactions and send related information, including purchase confirmations and invoices • To send you product updates, security alerts, and administrative messages • To send marketing communications where you have opted in, or where we have a legitimate interest in doing so • To comply with our legal obligations and enforce our contractual rights • To detect, prevent, and address fraud, abuse, security incidents, and other harmful activity • To conduct analytics and improve the performance of our website and platform

Where applicable data protection law requires us to identify a legal basis for processing your personal data, we rely on the following: • Contract performance: processing necessary to provide services you have requested or to enter into a contract with you • Legitimate interests: processing for our legitimate business interests where these are not overridden by your rights and interests • Legal obligation: processing required to comply with our legal or regulatory obligations • Consent: where you have given us clear consent to process your data for a specific purpose, such as marketing emails

4.1 Service providers

We share information with third-party vendors and service providers who assist us in operating our platform, conducting our business, or servicing you. These include cloud infrastructure providers, email delivery services, analytics providers, and customer support tools. All such parties are contractually required to keep your information confidential and to process it only on our instructions.

4.2 Business transfers

If E-Core is involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.

4.3 Legal requirements

We may disclose your information if we are required to do so by law, court order, or a governmental or regulatory authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of E-Core, our clients, or the public.

4.4 We do not sell your data

E-Core does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or regulatory requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data; the potential risk of harm from unauthorised use or disclosure; the purposes for which we process the data; and applicable legal requirements. For clients of our platform, we retain transactional and operational data for the period set out in the applicable service agreement and any applicable regulatory requirements in your jurisdiction.

We implement and maintain appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and incident response procedures. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Depending on your location and applicable law, you may have the following rights regarding your personal information: • Access: the right to request a copy of the personal data we hold about you • Rectification: the right to ask us to correct inaccurate or incomplete information • Erasure: the right to request deletion of your personal data in certain circumstances • Restriction: the right to ask us to limit how we use your data in certain circumstances • Portability: the right to receive your data in a structured, machine-readable format • Objection: the right to object to our processing of your data where we rely on legitimate interests • Withdrawal of consent: where we process data based on your consent, the right to withdraw that consent at any time To exercise any of these rights, please contact us at legittpayout@gmail.com. We will respond within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve our services. We use the following types of cookies: • Strictly necessary cookies: required for the website to function and cannot be switched off • Performance cookies: help us understand how visitors interact with the website • Functional cookies: enable enhanced functionality and personalisation • Targeting cookies: used to build a profile of your interests and show relevant content You can control your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

E-Core operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. Where we transfer data outside the European Economic Area or United Kingdom, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data receives an adequate level of protection.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new policy on this page with an updated revision date, and where appropriate, by sending you an email notification. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: E-Core by EdgeTech Email: sales@edgetech.co.ke Headquarters: Jahazi Building, Lavington, Nairobi - Kenya If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.